Flowers on a chair

Privacy Policy

Committed to protecting and preserving the privacy of our customers.

Tracey Rickard Web Design is committed to protecting and preserving the privacy of customers visiting the website or communicating (electronically or verbally). Please take a moment to familiarise yourself with the Privacy Policy.

This Privacy Policy explains when and why personal information is collected about people who visit the website, how it is used, the conditions under which it may be disclosed to others and how it is stored.

Information will all be kept securely and all applicable UK Data Protection legislation and regulations will be complied with.

Please advise if you have any questions regarding this Policy either by email to hello@traceyrickard.co.uk or you can telephone 07990 890000.

How is information collected from you?

When you complete a form to sign up to receive Newsletters via the website or social media site and also when completing a contact form or questionnaire via the website.

You will be asked to confirm that you are happy to receive communications and if you would like to be signed up to the newsletter to receive the latest news and offers from Tracey Rickard Web Design.

In running and operating the website, certain data and information is collected and processed relating to you and your use of this site. Information relating to website users is collected by using cookies (see details below).

If you connect via social media e.g. Facebook or Twitter by ‘liking’ or ‘following’ information and data such as your name and details you provide when entering a social media competition or poll may be collected. This Privacy Policy applies to all social media activity.

What type of information is collected from you?

The data collected from you may be classed as ‘personal data’ – information about an individual who can be identified by it.

The information collected about you might include the following;

  • your name
  • your address and postcode
  • your email address
  • your home telephone number / mobile number
  • your demographic information such as interests and preferences
  • your IP address
  • your web browser type and version
  • any information regarding what pages on our website are accessed and when

The data that may be collected;

  • If you make contact, a record may be kept of your email and other correspondence.
  • Information that you provide as a result of filling in forms on the website, such as a contact form or questionnaire.
  • Information you provide when you complete the
  • Newsletter Sign Up Form.
  • Information you provide in order to enter a competition or promotion via the website, or other advertising mediums.
  • Information you provide if you complete a survey.
  • Details of visits to the website and the pages and resources that are accessed, including but not limited to: traffic data, location data and other communication data that may assist in understanding how visitors use the website. This may also include the resources that you access, and information about where you are on the internet including the domain type, IP address and URL that you came from. This information is collected and used for internal research purposes and to improve customer service and may be sent to third-party processors for the purposes of data analysis, to improve marketing efforts and for targeting specific services and products.

Your privacy is important your personal data will never be released to any third party for their mailing or marketing purposes.

How will the data about you be used?

Your information may be used;

  • to provide you with information you have requested about products and services
  • for processing entries into a competition;
  • to seek your views or comments on the services provided;
  • to notify you about any changes to the business or website, including improvements, and service or product changes
  • to send you communications which you have requested and that may be of interest to you.
  • if you consent, to notify you via sales and marketing channels (email, telephone or post) of products or special offers that may be of interest to you. You can stop these communications at any time by unsubscribing or contacting via telephone or in writing (please see ‘How to opt out’ below)
    for internal purposes including internal record keeping, statistical purposes, quality control, website performance and evaluation, improvements to products and services.

Who has access to your information?

In order to comply with the Data Protection Act of 1984 and 1998, procedures are followed in the storage and disclosure of information that you have provided, to prevent unauthorised access, misuse, alteration or loss of information.

Security measures may mean that proof of identity will be required before information is disclosed to you. Your information will not be sold or rented to third parties or your information shared with third parties for marketing purposes.

Third Party Service Providers working on behalf of Tracey Rickard Website Design: your information may be passed to third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on (for example PayPal to process payments or Mail Chimp to send marketing communications). However, when using third party service providers, only the personal information that is necessary to deliver the service is disclosed; the third party providers own Privacy Policies are in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

When you provide personal information, steps are taken ensure that it’s treated securely.

Whilst appropriate measures are taken, both technical and organisational, to safeguard your personal data provided, it cannot be guaranteed that transmissions over the internet are totally secure, therefore the transfer of personal data via the internet is entirely at your own risk.

The transfer of your information outside of Europe

The information which you provide to us may be transferred to countries outside the European Union (“EU”). For example, Mail Chimp (based in USA) as a platform for email marketing.  Please find their Privacy Policy here https://mailchimp.com/legal/privacy/.

These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing.

Retention of information

Your personal information will be held for as long as is necessary to fulfil the purpose for which it was obtained, or as long as is set out in any relevant contract you hold. Should you wish to unsubscribe from the mailing list your personal data may be held on our database to the extent permitted by law.

How do I opt out?

You have a choice about whether or not you wish to receive information from Tracey Rickard Web Design. Nobody will not make contact with you unless you have opted in. If then, you no longer want to receive direct marketing communications about services and offers, then you can change your preferences or completely unsubscribe in one of two ways:

  • Click the ‘unsubscribe’ or ‘change preferences’ link at the bottom of marketing emails sent to you
  • Email hello@traceyrickard.co.uk or telephone 07990 890000 and your request will be processed within 7 days

You will not be contacted for marketing purposes by email, phone or text message unless you have given your prior consent. You will not be contacted for marketing purposes by post if you have indicated that you do not wish to be contacted.

Your rights

Your ‘right to be forgotten’ and access.  You are legally entitled to access, modify, correct, revoke your consent and delete any data held relating to you and you have the legal right to forbid this data being presented to any third parties. You have the right to ask for a copy of the information Tracey Rickard Web Design holds about you at any time. Please use the contact details below if you would like to receive a copy. The accuracy of your information is also important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: hello@traceyrickard.co.uk or you can telephone 07990 890000.

Use of ‘cookies’

Like many other websites, the Tracey Rickard Web Design website uses cookies. A Cookie is a small file of letters and numbers sent by an organisation which asks permission from your browser to be placed on your hard drive to allow that website to recognise when you visit. This information is only used for statistical analysis purposes. Overall, cookies help to provide you with a better website by enabling the monitoring of visits to see which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share. Cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, Google Analytics is used to research user activities on the website in order to enhance its performance and usability. In the course of conducting this research Google places a First Party session ‘cookie’ on your browser and collects aggregate information to enable knowledge about what people view on the website and for how long. The use of cookies enables improvements to the website, to deliver effective marketing and offer a more personalised service. You can choose to accept or decline cookies.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

The cookies in use

_utma, _utmb, _utmz

These cookies enable the function of Google Analytics. Software, this software helps the analysis of visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps to improve the website and your visitor experience, and to make marketing campaigns relevant.
The data stored by these cookies can be seen only by the relevant teams at Tracey Rickard Web Design and Google and never shows any confidential information.

‘share’ tools

If you take the opportunity to ‘share’ Tracey Rickard Website Design content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. Tracey Rickard Website Design don’t control the setting of these cookies, so suggest you check the third-party websites for more information about their cookies and how to manage them.

Third-party cookies
When you visit traceyrickard.co.uk you may notice some cookies that are not related to Tracey Rickard Digital Design. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. Tracey Rickard Website Design don’t control the setting of these cookies, so suggest you check the third-party websites for more information about their cookies and how to manage them.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. Consult the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Links to other websites

This privacy Policy applies solely to information and data collected by Tracey Rickard Website Design. The website may contain links to other websites run by other organisations over which Tracey Rickard Website Design has no control, so you are encouraged to read the privacy statements on the other websites you visit. Tracey Rickard Website Design are not responsible for the privacy policies and practices of other sites even if you access them using links from this website.

In addition, if you were referred to our website from a third-party site, Tracey Rickard Website Design cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

This Privacy Policy is reviewed regularly. This Policy may be changed from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using this website, you’re agreeing to be bound by this Policy.

This Privacy Policy was last updated in February 2025.

This website uses cookies to ensure you get the best experience on our website. Learn more »